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COMMON QUERIES

WHAT WILL THERAPY WITH YOU BE LIKE?

First and foremost, I want therapy to feel like a place where you can be yourself. You don’t need to arrive knowing exactly what you want to work on, how to explain what you’re feeling, or even where to begin. We can figure that out together.

My style is warm, conversational, and collaborative. I’m an active participant in the therapy process—I’ll ask questions, offer observations, help you notice patterns, and sometimes gently challenge you when it might be helpful. I also want to know what is and isn’t working for you. Therapy is not one-size-fits-all, and I believe our work should evolve based on what you need.

During our first few sessions, I’ll spend time getting to know you: your history, relationships, experiences, what life looks like now, and what brought you to therapy. From there, we’ll begin identifying what you would like to understand, heal, or change. Depending on your needs, I may incorporate approaches including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Motivational Interviewing, EMDR, Socratic questioning, and other evidence-based interventions. I care less about fitting you neatly into a particular therapy model and more about using the tools that make sense for you.

Whether you’ve been in therapy for years or this is your first time, you are welcome here. Starting with a new therapist can feel vulnerable and sometimes a little awkward—that’s completely normal. You’re allowed to ask questions, give feedback, laugh, cry, swear, not know what to say, or tell me when something doesn’t land. My job is to meet you there and help us build a space where meaningful work can happen.

HOW DOES PAYING FOR THERAPY WORK?

Payment is collected at the time of your therapy session. If you are using insurance, I will submit claims to your insurance company on your behalf. Your individual plan will determine what you are responsible for paying. Depending on your benefits, this may be a copay or coinsurance, the full contracted rate until your deductible is met, or no out-of-pocket cost at all.

Because every insurance plan is different, I encourage you to contact the member services number on the back of your insurance card if you would like to better understand your specific mental health benefits, deductible, copays, or coinsurance.

For clients who are not using insurance, the full private-pay session fee is due at the time of service. I accept cash, checks, and major credit cards.

WHAT IS THE CANCELLATION POLICY?

Your appointment time is reserved specifically for you. Because that time is held exclusively for your session, I ask that you provide at least 24 hours’ notice if you need to cancel or reschedule an appointment.

Appointments cancelled with less than 24 hours’ notice, as well as missed appointments, are subject to the full session fee. Please keep in mind that insurance companies do not reimburse for missed or late-cancelled appointments, so this fee will be your responsibility.

I understand that unexpected things happen from time to time. If you need to make a change to your appointment, please reach out as soon as possible.

512-593-2330

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©2021 by Stephanie Pinson, LCSW. Proudly created with Wix.com

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